Shipping Address

Shipping Address

ATTN: Alejandro Esparza
Company Name: Smart Pattern Making
6129 Fountain Avenue #3
Los Angeles, CA 90028

Important Notice:
To ensure the secure delivery of your package, kindly ensure that all shipments to us require a signature upon delivery. This measure minimizes the risk of misdelivery and ensures that your package reaches us safely. Thank you for your cooperation.

Shipping Information

We offer FREE UPS Expedited Shipping to the 48 continental United States. International shipping is available for the following countries:

• USA: UPS Expedited

  • Estimated Delivery Time: 3 business days
  • Shipping Fees: All order values - $0
  • Other Fees: Sales Tax, Duties, and Brokerage Fees where applicable

• Hawaii: UPS Expedited

  • Estimated Delivery Time: 3-5 business days
  • Shipping Fees: All order values - $0
  • Other Fees: Sales Tax, Duties, and Brokerage Fees where applicable

• Alaska, Puerto Rico: UPS Expedited

  • Estimated Delivery Time: 3-5 business days
  • Shipping Fees: All order values - $0
  • Other Fees: Sales Tax, Duties, and Brokerage Fees where applicable

• Canada: UPS Worldwide Expedited

  • Estimated Delivery Time: 3-5 business days
  • Shipping Fees: All order values - $0
  • Other Fees: Sales Tax, Duties, and Brokerage Fees where applicable

• Mexico: UPS Worldwide Expedited

  • Estimated Delivery Time: 3-5 business days
  • Shipping Fees: All order values - $0
  • Other Fees: Sales Tax, Duties, and Brokerage Fees where applicable

• Australia and UK: UPS Worldwide Expedited

  • Estimated Delivery Time: 3-5 business days
  • Shipping Fees: All order values - $0
  • Other Fees: Sales Tax, Duties, and Brokerage Fees where applicable

Shipping Frequently Asked Questions

1. What is the estimated delivery time?

   • The estimated delivery time for orders ranges between 3-7 business days, depending on the shipping location. Please note that international deliveries may take longer due to customs processing.

2. How long does it take for my order to ship?

   • Orders usually take 24-48 hours to ship out. Orders placed on Fridays or the weekend will be fulfilled on the following Monday. Please note that shipping times commence the day after shipment.

3. Will you send me tracking information once my order ships?

   • Yes, a shipment email with tracking information is sent to each customer once their order ships.

4. What countries do you ship to?

   • We currently ship to the following countries: USA, Canada, Mexico, Australia, UK, France, Spain, Netherlands, Germany, Belgium, Poland, Norway, Switzerland, and New Zealand.

5. Why don't you ship to my country?

   • We consider adding countries to ship to based on various factors including postal system reliability, incidence of credit card fraud, and the likelihood of packages getting lost or stolen.

6. What to do if the order has not shipped yet?

   • Sometimes shipping confirmation emails are delayed, but orders typically ship within the specified time frame.

7. What to do if a package appears to be delivered but is not received?

   • Detailed steps are provided for customers to track down missing packages, including contacting the local post office and checking with immediate neighbors.

8. What to do if tracking information has not been updated for international orders?

   • Information and guidance are provided to address common concerns about international package tracking and delivery.